At 1st July 2011 all Commercial Encoded components will be provided with Open Source. It means that you’ll don’t need ionCube and license file any more. But all Commercial components will stay as Commercial and could not been downloaded from MightyExtenstion web-site without payment.
It means that if customer wants to overview and gets to know components it will be available at Demo site only.
Also Support will be provided to those only who has purchased especial Support Subscription. Through after purchasing a component this paid support will be provided for 14 days automatically.
So, everything described above means that we’ll change Subscription plans policy. Here will be next types of Subscriptions:
- Purchase component + 14 days support
- Purchase support per component for 1 week or 1 month
- Personal online support by Skype and other chatline systems dedicated to customer directly.
Support will be sold separately for each Component (irrespective of version) with period 1 week and 1 month. For web-masters we’ll offer later Ultimate support plan for all components and 6 or 12 months.
All customers who have purchased Encoded Commercial component before going to GPL will be granted with 3 month (till 30 September 2011) official support service for components which were purchased by them.
Since we’ve moved our Support Desk/Feature Request/Testimonials sections to AngelDesk service the VIP status is kept for priority support as it’s been before. The new Support Desk will transform to Public Community. We guarantee that each VIP customer’s topic will have official answer from Mighty Extensions team. Other non -VIP or no name (public users) postings will not be ignored by us at all. But these users should understand that we will pay attention to their topic if timeframe allows it.