Written by JS.Support

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Hello,

please provide super administrator access to your project we need to check it.

regards

Written by JS.Support on

please provide me link to the page where I can see the problem.

regards

Written by kmchong on

Please use the link : test.cinnotech.com -> product supermarket.

click any of the product detail and enter "add to cart" and check out.

note: the product detail fly page is still under style construction, you may not get beautiful proodcut detail page, but it does not affect the function.

Written by JS.Support on

Hello,

you define section with id 1 is Commerce and set payment setting as global, i.e. all payments will go through payment account of main admin, you need go to Commerce Cpanel at the front-end and activate at least one payment plugin. Now you do not activate a single plugin and users cannot make payments.

Seller should define shop settings inside Commerce cpanel before he can sell anything. In case of Global payment settings only super administrator with id 62 has to set shop configuration at the front-end.

regards

Written by kmchong on

I have enable 3 payment gateways and login into admin. After selected the payment method under the cpanel->payment processors, the saved configuration does not show the selection.

Written by JS.Support on

you need login front-end as user admin (id=2), then go to the page
http://test.cinnotech.com/index.php?option=com_commerce&view=userconfig&section_id=1

and activate payment plugins with right settings.

regards

Written by kmchong on

I do login from front-end using super user account - "admin" to activate the payment plugins, but the page result shows : "Successfully saved Seller Configuration", the selected payment plugin was not activated.

Is there any other criteria i missed?

Written by JS.Support on

it's very strange behaviour, we do not have such problem in our project. Please provide me 'admin' profile access. So I can check. regards

Written by kmchong on

I find the problem, function showPluginParams() in the template of userconfig has a symbol

Written by kmchong on

<?, but our server only support <?php

Written by kmchong on

I PM to U

Written by JS.Support on

Problem has been passed for developer review. Please wait for developer respond.

Written by kmchong on

We have simulated the problem:

1. Our web server and DB server is different server; the time of the Web server is 2 minutes ahead of the DB server.

2. Generation of the Order is 2 second ahead of the bill; the mighty commerce compare the exact time(doen to seconds)of 2 transactions; so our time of order is always ahead of the bill. After adjust the web server time to earlier than the DB server , the problem solved.

Suggestion: when comparing the time of these 2 transaction, comparing the date alone would be OK, normally account posting date does not count the time, ie, anytime within the same date is the same. It seems that the time stamp of these 2 transactions is different, order is taken from web server; bill is taken from DB server side. This will generate time stamp devation in a multiple servers environment.