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Can't access Registration filters PDF Send Print
Wednesday, 18 May 2011
StatusIcon Status Solved
PriorityIcon Priority Normal
OSIcon OS Unix/Linux
ServerIcon Server Apache2.2.x
PHPIcon PHP 5.x

Hi, I have just paid for Mighty MassMail filters for Mighty Registration and I can't find where to download them.

I have Mighty Assistant installed, and the filters within the MassMail page in Assistant are not selectable.

Also, another possibly related problem: I have my correct account details for your site entered into Parameters, but I get this error:

Cannot authentificate user on www.mightyextensions.com. Please check if all parameters set correctly under Parameters toolbar button.

I hope you can help me with this, as Mighty Registration seems to be working well, and I need to send mail based on the custom registration form fields.

Many Thanks,

John

Online-English-Tutors.com

johnnyoceanAvatar
johnnyocean VIP
Replies: 2
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Comments
KaterinaAvatar
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Written by Katerina STAFF on 18 May 2011

Hello! You need check username, password and MightySecret in the Parameters one more time. If error persists please provide access to your site. Either post the details here and hide the comment or send me them to my email on help[at]mightyextensions.com Regards

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johnnyoceanAvatar
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Written by johnnyocean VIP on 21 May 2011

Hi Katerina,

The problem was the Mighty Secret. I didn't know what it was. Then I found it in "My Profile".

After entering that, I was able to sync and install the filters.Then I had a short delay before being able to use Mighty Mail, but then I was able to access the letter manager and create a new letter. I just sent a test email to myself and it worked fine. What a great component.

Cheers

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