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Message - Cannot send message PDF Send Print
Monday, 04 April 2011
StatusIcon Status Solved
PriorityIcon Priority Critical
OSIcon OS Unix/Linux
ServerIcon Server Apache2.2.x
MySqlIcon MySql 5.0.x
PHPIcon PHP 5.x

Hello Team,

I have purchased license for message but still can not send message to anyone. It shows "Some address is unknown: ".

Please check this as soon as possible.

Thanks.

 

barthrandAvatar
barthrand VIP
Replies: 10
Hits: 469


Comments
KaterinaAvatar
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Written by Katerina STAFF on 05 Apr 2011

Hello!

Today I was at your site. There was enabled plugin Mighty Touch but wasn`t installed component Mighty Touch that is why there was such errors. I was able to sent messages to users test and test1.

Regards

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barthrandAvatar
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Written by barthrand VIP on 05 Apr 2011

Hello,

It shows message sent but if you click "Folders" and check in Folder Sent. There is no sent messages  as well as no messages is received by the person to whom message is send.

Thanks for the response.

 

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KaterinaAvatar
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Written by Katerina STAFF on 05 Apr 2011

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KaterinaAvatar
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Written by Katerina STAFF on 05 Apr 2011

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barthrandAvatar
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Written by barthrand VIP on 06 Apr 2011

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barthrandAvatar
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Written by barthrand VIP on 05 Apr 2011

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barthrandAvatar
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Written by barthrand VIP on 06 Apr 2011

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KaterinaAvatar
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Written by Katerina STAFF on 06 Apr 2011

Hello!

Please check if you have set Save copy in folder Sent->Checked. This option is respond for the saving letters in this folder.

Regards

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barthrandAvatar
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Written by barthrand VIP on 18 Apr 2011

Hello Thanks alot, is working now, but my concerns is the usage bar, if a user message bar is filled up, what will happen, is it, they can't send email again or what ? just want to know what will happen pls. Thanks Barthrand

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PeterAvatar
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Written by Peter STAFF on 19 Apr 2011

Hello, User cannot get and send message as soon as his message bar is filled. In this case an user has to clean sent and incoming boxes. regards

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