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Simon Forum / Support Desk

Q: Is support system free for everyone?

Yes, it can be used for free by anyone. But V.I.P. (paid) members have first priority in response.

Q: If I am not a paid customer and you are busy I'll never get answered?

If you are not a paid customer, support desk will work for you as a forum where you can get help from other free or paid users. And if we have extra time, our staff will reply to your posts.

We may not answer your post if

  • Not business hours. We are working from Monday to Friday from 9:00 AM to 6:00 PM +6.00 GMT
  • Components are not updated to latest version
  • Test localhost installations

My Forum / Support Desk | Show all | Add New Support Topic

 


  Topics Author Replies Views Last Post
Closed PayPal Payment Process Issue
Closed | Normal | 05 Aug 2010 08:38 		hyraxia VIP
8 230
Serhio STAFF
On 06 Aug 2010
Solved Error Saving Plan
Solved | Medium | 04 Feb 2010 14:10 		hyraxia VIP
2 203
Katerina STAFF
On 05 Feb 2010
Closed Order Details on Vendor Alert Email
Closed | Normal | 21 May 2010 14:02 		hyraxia VIP
1 211
JS.Support STAFF
On 24 May 2010
On Hold Add To Cart Redirect
On Hold | Medium | 21 May 2010 08:31 		hyraxia VIP
4 203
JS.Support STAFF
On 21 May 2010
Solved Using the Picture Field to Display Images Hosted Elsewhere
Solved | Normal | 24 Mar 2010 12:40 		hyraxia VIP
4 197
clowride VIP
On 25 Mar 2010
Solved Search only works on the first page
Solved | Normal | 06 Feb 2010 15:58 		hyraxia VIP
4 234
Serhio STAFF
On 25 Mar 2010
Solved How to upgrade from Beta 4 to Beta 5
Solved | Normal | 12 Mar 2010 13:13 		hyraxia VIP
1 183
JS.Support STAFF
On 15 Mar 2010
Solved Bug in Filters with Substrings
Solved | Normal | 05 Feb 2010 20:00 		hyraxia VIP
6 225
hyraxia VIP
On 14 Feb 2010
Solved Volume Of Data
Solved | Normal | 09 Feb 2010 13:49 		hyraxia VIP
2 196
hyraxia VIP
On 10 Feb 2010
Solved Filters Not Recounting With Selection
Solved | Normal | 06 Feb 2010 15:56 		hyraxia VIP
4 187
hyraxia VIP
On 08 Feb 2010
Solved Order Emails - "An order have beed made"
Solved | Normal | 22 Jan 2010 09:21 		hyraxia VIP
9 229
JS.Support STAFF
On 29 Jan 2010
Solved Instant Payment on Offline Transaction results in 'status changed to shipped' email to buyer.
Solved | Normal | 21 Jan 2010 21:59 		hyraxia VIP
3 191
JS.Support STAFF
On 27 Jan 2010
Solved Invalid Shipping Schemes Showing
Solved | Normal | 19 Jan 2010 12:26 		hyraxia VIP
10 254
hyraxia VIP
On 26 Jan 2010
On Hold Offline Payment Methods - How Does The Seller Update The Order Status
On Hold | Normal | 18 Jan 2010 15:38 		hyraxia VIP
10 217
JS.Support STAFF
On 22 Jan 2010
Closed ZIP Code Format
Closed | Normal | 18 Jan 2010 06:13 		hyraxia VIP
3 230
hyraxia VIP
On 18 Jan 2010
Solved Storage on Hand / Stock Level
Solved | Normal | 18 Jan 2010 15:14 		hyraxia VIP
6 209
hyraxia VIP
On 21 Jan 2010
Solved Bulk Upload of Resources (i.e. Content)
Solved | Normal | 19 Jan 2010 09:33 		hyraxia VIP
3 188
JS.Support STAFF
On 20 Jan 2010
Closed Could Somebody Explain User Balances Please?
Closed | Normal | 18 Jan 2010 15:45 		hyraxia VIP
1 198
hyraxia VIP
On 19 Jan 2010
What is best way for Download/Installation MightyExtensions?
 


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