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Sunday, 15 June 2008
Component Member
StatusIcon Status Revised and declined
JoomSuite Member in combination with Joomsuite User is currently the best solution for subscription based websites, but i ask myself, why it is not possible to have the Registration and Subscription in one or two steps, without register and then login, it would be far better, if for example users can select the subscription and payment within the registration and then are redirected to paypal or 2checkout website, then pay and then are redirect to my site. In AEC (Account Expiration Control) it is possible to selct License & Payment, then register and then are instantly redirect to paypal or checkout. In aMember (PHP Script with Joomla integration) this is done almost the same way. Even virtuemart has a "silent" registration, i can selct the stuff to buy, register and then i get to the paypal. Such a feature would make JoomSuite Member perfect. The current way confuse unexpierend user and some customers stop before the reach the payment site.
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Votes: 5
Replies: 15
Hits: 7160


Comments
serhioromanoAvatar
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Written by serhioromano VIP on 16 June 2008

I understand that all those components has silent registration.Probably that was done under pression of customers whish.

But why email activation was built in to Joomla. Because it is a big problem, when users may enter not valid email. Sooner or later, you will ask me possibility not to activate subscription until email is confirmed.

Another reason why not, because Joomla users use different components to handel registration process. I have many clients who uses CB for registration. If I bind registration with subscription people will not be able to use all those components.

Another reason why not, because it is not always needed. In most cases, people offer something to public, something to registered users and most for subscribed and this is most effective subscription model.  Basically all who wants subscribe on registration can use Member any way but those who do not need that will not be able if I implement that. And there are much more people who do not need that.

And also I should point that will Member subscription process is very easy. And you can configure like 2 step registration.

  1. User register and get activation email.
  2. User click on activation link and automatically logged in and redirected to Subscription page. 
That looks almost like you want but keep stay top flexible for Joomla.

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kwoolfAvatar
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Written by kwoolf VIP on 20 August 2008

I use JUser with captcha, so this eliminates the need for e-mail confirmation.  I set the registration redirect URL to the login page (a page with the login module in a {loadposition} so it looks nicer than the Joomla core login page.  Then I set the login redirect to the JMember subscription history page, which has a link to the subscription purchase page if they don't have a subscription or simply gives them a heads up on the status of their account before entering the site.  Yes, I would love an "automatic login" registration method that would login the user right after successful registration, so then I could redirect straight to the Subscription history page.

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boddAvatar
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Written by bodd VIP on 14 January 2009

Hi,

I do love the component but please re-think adding this feature. Maybe even make it optional. Even though it is a good model to go "public --> registered --> paida" some sites, (like mine) would much rather be able to direct people strait into a landing page that they register and pay for all at once.

I don't want to lose them with having to check their email between arriving at the site and needing to pay, if they can pay me with paypal, I don't really care if their email address is valid because I can contact their paypal email.

Anyhow, just my 2 cents. In the meantime, I plan on using the re-direct to the subscription page and probably having a campaign that goes out to encourage everyone to come back and pay if they don't do so immediately.

 

Thanks again!

 

 

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neekwanAvatar
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Written by neekwan VIP on 30 January 2009

I am in agreement that this needs to be added to Member. Member and User are great together, but it is too confusing for some inexperienced users to have to go through two steps instead of one. Please combine registration and subscription into one process. PLEASE PLEASE PLEASE!

This is one of the most expensive components available in you purchase a lifetime license, (which I did). We are your paying customers and we are begging for this modification. Thanks.

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pixelpunkAvatar
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Written by pixelpunk on 18 February 2009

I understand Sergey's points well, and in many cases, it is preferable to have a two-stage system. Most of the sites I work on are themselves a multiple stage acccess system wherein you have the publis use, registered use for certain member only yet free features, and then subscription or pay-per product or use features. And this is a great model for gradually getting people on board and paying.

But there are situations where some will want to allow people to go right through the whole process all at once. There are cases where immediate sale is required and encouraged i terms of one's marketing and business modeul which is then made more difficult and discourages sales by the two-step process. 

Sergey, you might sell more products if you offered it as an option. There are still those in the world who feel that registering on a site alone is suspect and opens them to spam and even identity theft (we know the latter isn't true, but there is much misunderstanding out there), but who would willingly give thei  information without a second thought if they are buying something. I think the reason is they are more comfortablewith that from making credit card purchases before -- this is an established model for people. 

As an option, it should appear in the Admin config as an option that you can choose to apply to a particular subscription plan. It can also appear, if the Admin wishes, as an option for each user. This way the user has the choice of registering now and deciding later if they want to buy, or going straight through the sale if they are all pumped up and ready to part with their money.

Variety is the spice of life.

Great products so far, though, I have to say!

Pix

 

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stackedsaxAvatar
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Written by stackedsax VIP on 23 February 2009

Add my voice to the throng.

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accxessAvatar
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Written by accxess on 04 March 2009

I would have bought for several clients had this feature been possible.

One step registration and payment is an absolute "Must Have" for many sales/subscription sites.

I had to find another solution to achieve this. 

If its added to the features as many as 10 of my cl;ient would use this ASAP.

 

Mark
www.accxess.com

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alanscottAvatar
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Written by alanscott VIP on 02 June 2010

Mark , what solution did you find?

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MrBeanAvatar
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Written by MrBean VIP on 04 March 2009

I have purchased this component as an upgrade from using Community builder and AEC some pf the features are far superior, however I am getting comments from clients that the 2 stage process is deterring people from registering. The whole process is too difficult for some users. Please consider adding a one stage registration and subscription process as an option.

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pixelpunkAvatar
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Written by pixelpunk on 10 March 2009

Also, please create some instructions for the User component as you did for member.

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llwatkinsAvatar
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Written by llwatkins VIP on 20 April 2009

Because I use your Resources component and love it I really wanted to use your membership software.

The problem is that it won't require members to subscribe until they hit something that is restricted.  I need it to run membership for my off-line organization, and many of the members will never even visit the website after they register for our organization.

Because I need the ability for people to select their membership level immediatly I selected AEC for my membership software.  Now I am trying to figure out how to restrict the Resources content using AEC. 

AEC does have a silent registration in that it will automatically just assign the user to the lowest level.  So one can assign the user to the Joomla default just like community builder does.So as you said, "all who wants subscribe on registration can use Member any way."

As far as the levels you mentioned I want to tell my customer that if you choose this level you get this, if you choose that level you get that, and then let them decide from the start which level they want.  They can always upgrade or downgrade their subscription, but at least I am not throwing surprises at them when they try to access something.

AEC works well with Community builder log-in by allowing the user to select their membership level first. 

As far as the  confirmation email with a redirect to the subscription page you are adding so many extra steps that we could lose subscribers.  If they have a valid PayPal email that matches the email they registered with then they are verified/

Anyway, this is vital for my site as well.

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kcreamerAvatar
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Written by kcreamer VIP on 21 April 2009

Hi Sergey:

It looks like it has been almost a year since you addressed this. I concur with everyone else. Having 2 steps hurts our business.  Those workarounds are fine...but not great. 

 Can you reconsider adding this as an option?

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edot3Avatar
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Written by edot3 on 14 July 2009

I have to say, I agree. Simplify for us simpletons!

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YrezAvatar
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Written by Yrez on 29 March 2010

same here, I just registered in order to give a try to the memebrship extension and later on buy it but after i realised that is a 2 stages registration subscription i decided it doesnt worth the hassle for my members to go thru this and it could cost me bussiness and confusion. Is unfortunate cos your extension seems very nice.

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alanscottAvatar
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Written by alanscott VIP on 02 June 2010

Barriers  to Conversion

This forum is causing me some discomfort to read that customers are asking for realistic and needed up date to this module. I am here to investigate the module before implementing a new project that  I considered  suitable for Joomla and mighty extensions. Since we are all in a revenue based business we need partners and suppliers to be cooperative and listen to our needs which are normally an echo of our customers’ needs.  

The said module would be important part to my project and any barriers to conversion that inhibits a the customers journey could only mean loss of revenue. There are many article written of this as it is one of the main problems of past shopping cart technology failure. While you do a very good job as developers sometimes you will have to put on your marketing jackets and sit where the customer is. Conversion = revenue = business

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